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Patoka Office

Policy Service Center

For 24 hours customer service and claims contact information, please go to our online Policy Service Center.

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Bates Insurance Group, LLC

Phone: (618) 431-0222
Text: (618) 431-0222

Office Hours:

Mon-Thu: 8:30am-5:00pm
Fri: 8:30am-4:30pm
Sat-Sun: Closed

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Group Benefits
Medicare

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Bates Insurance Group, LLC provides home, auto, business, life, and health insurance to all of Illinois, including Vandalia, Brownstown, Saint Elmo, Mulberry Grove, Saint Peter, Shobonier, Vernon, Patoka, Sandoval, Odin, Salem, Centralia, Altamont, Effingham, Highland, Edwardsville, O'Fallon, and Belleville. We also serve everyone across Missouri.

Medicare disclaimer: Bates Insurance Group, LLC is not connected with the Federal Medicare program. By contacting this number, you will be connected with a licensed insurance agent. We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE, or your local State Health Insurance Program to get information on all of your options.

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